Shipping policy

Shipping Policy

At Ozdilek, we are committed to delivering your order quickly and reliably. Please review the information below regarding our shipping process.

Order Processing

All orders are generally processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on your order value and destination.

  • Free standard shipping on orders over $75

  • Standard shipping rates apply to orders below this threshold

Delivery Times

Orders are shipped from our U.S. warehouse in Chicago.

Estimated delivery times:

  • Standard Shipping: 3–8 business days

  • Expedited Shipping: 1–3 business days (if available at checkout)

Please note that delivery times are estimates and may vary depending on location and carrier delays.

Shipping Locations

We currently ship within the contiguous United States.

At this time, we do not ship to:

  • Alaska

  • Hawaii

  • U.S. territories

  • P.O. Boxes

Order Tracking

Once your order ships, you will receive an email with tracking details.
If you have not received tracking information within 3 business days, please contact us.

Multiple Shipments

Some orders may be shipped in multiple packages depending on item size and availability.
You will receive tracking information for each shipment.

Delays

While we strive to meet all delivery estimates, delays may occur due to:

  • Carrier issues

  • Weather conditions

  • High order volumes

We appreciate your patience and understanding.

Questions

If you have any questions about your order or shipping, please reach out via the Contact Us page.

Our team will respond within 1–2 business days.